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[CLKD]

SO: I have a growth on my 4head.  Been there for years but in the last 4 months has altered.  I have put 'savlon' on regularly, sometimes the area itches and it bled last week.

SO: off I trots to the satellite surgery to pick up a prescription at the same time asking for an appt. to 'see a GP'.  Can't do face2face, I have to have a phone consultant .  But I can't show my face to the 'phone - she wouldn't budge.  I told her that I would go and sit in the main surgery "You won't be seen.  We are not allowed to book appts.".   

A bit of common sense?  It's not going to take long 2 B seen, a quick zap with a thingy to decide if it requires intervention.  How hard can that be?
 
Next Tuesday my GP may/not ring me between 8-9.00 a.m., hopefully it's later than 8.00 as I don't wake until mid-morning.  I did mention that we should be back to getting appts., especially as this needs looking at.  The next patient said "As long as he don'ts use the glass eye" so all my private information was over heard 

What happened to 'care' and 'confidentiality'?

I'm fuming 😡 , [oh look, emoji ] can U tell!

[Limpy]

CLKD - What we have to do here is, have a phone consult, then get a photo of the thing to send to the surgery.
It worked ok albeit slowly.

[sheila99]

And then they think they should get a better pay rise than anyone else. Plenty of staff in our hospitals deserve it but gps have spent the last 18 months taking the p*ss. I like telephone appointments as it saves the wait in a bug ridden waiting room but there are times like this where they clearly need to see you. When I had something that needed seeing urgently I saw our OOH nurse. She didn't recognise orf (gp may have done either) but did realise it had got infected and gave me antibiotics - real ones, not just a prescription.

[CLKD]

I don't do photos., nor Zoom etc..  I agree, GPs across the UK are taking the **ss ; however, ours has been open for business.  But a mole-like thingy shouldn't need a phone consultation?  I will ask my GP if he is aware of etc., etc., etc.!

Also, how does one take a photo of a bottom or vagina  .  As well as not knowing how many people viewed it B4 the GP saw it?  That's a breach of confidentiality as well as Data Protection. 

[PeriWhat?!]

There is no privacy now with GP appointments, if you can even get one, it's quite distressing tbh.
In waiting rooms, you have to shout your business from a 2m distance. 
If you are lucky, your GP may do a video call consultation, or call you for a telephone consultation.
The trouble with telephone consultations is you have no control over when you might be called, so you could be in the middle of the supermarket, being forced to talk about your symptoms. It's excruciating. I have started taking deep breaths and not looking at anyone around me.
I think the answer might be to kick up a big fuss and demand privacy but I can't bring myself to do that either.
I am starting to suspect this is how the government will push us into paying for private healthcare and ultimately sell off the NHS...

[Limpy]

I don't do photos., nor Zoom etc..  I agree, GPs across the UK are taking the **ss ; however, ours has been open for business.  But a mole-like thingy shouldn't need a phone consultation?  I will ask my GP if he is aware of etc., etc., etc.!

Also, how does one take a photo of a bottom or vagina .  As well as not knowing how many people viewed it B4 the GP saw it?  That's a breach of confidentiality as well as Data Protection.

Er the same way as one takes a photo of anywhere else 
A photo of a mole-like thingy on the face or head seems unlikely  to promote the same level of interest as the areas you mention.

I think GPs are, understandably, trying to restrict the numbers of people traipsing into the surgery areas. Think it's related to reducing the transmission of viruses in general.

[JeanGenie]

Good luck CLKD!  Hopefully the doctor will see you face to face.

I managed a face to face a few weeks ago....a minor miracle for my GP's! It's usually non stop ringing between 8.30 and 10.30 am .If it's even a few minutes past 10.30 you have to try again the next morning. It's incredibly frustrating but if you do manage to get through and the receptionist takes ALL details the doctor will ring you back the same day. At my face to face appt I knocked the door....(you're not allowed inside the building ) the receptionist came out, took my temp and then went back in locking the door behind her. I had to stand in a little porch until the doctor came along and the whole door unlocking/locking thing happened again. They will only have one patient for a face to face at a time. I can understand it , up to a point , but it felt like I had walked into a sci-fi film.

When I injured my back 12 weeks ago I had to go to A&E. I was plonked in a wheelchair right beside the reception area. I couldn't help but overhear when people came in to book in. Without exception every person who's details I unwittingly overheard were there with complaints you'd normally see a GP for. It was so busy the staff were run ragged. I'm in Northern Ireland and our health service was already on its knees before Covid. I don't know what the answer is but surely there must be something better than this.

[CLKD]

Strongkat - you'd know then  .......

What a phaff JeanGenie!  What happened to privacy in the comfort of a GP Surgery?  If they want to limit people in/out, that's fine.  Health Service has. been on it's knees since th3 1980s but governments of the day wouldn't take notice even when medics began going abroad at a rate of Knotts! 

Add 2 that GPs that trained in 'my day' are now retiring and are not being replaced, if so they are doing part time because they value their family/hobbies/holidays much more.  Can't see this situation improving any time soon ..........

[Lyncola]

After reading this I’m feeling blessed to live in Australia. Not once since COVID started has any doctors surgeries has been closed to patients.  But you can op for a phone consultation if you want, but there’s no trouble getting and seeing your doctor.

Even if you got COVID symptoms you can go, you just sit outside the doctors and they will come out to you. I’ve had dentist appointments, doctors appointments, specialist appointments, X-rays and ultrasounds like normal. I’m so truely thankful as I’ve got so many health and menopausal problems I think I would go mad if I couldn’t see my doctor.

I hope you get your face to face appointment CLKD

[CLKD]

OH I will eventually  .  [watch this space  ]

Until C-19 restrictions we could get an appt to see our GP or Nurwse within 24 hours, sometimes the same day.  I wonder if after the next promised let up of restrictions, if surgeries will ever consider going back to 'normal' 

[alibeau]

OH I will eventually  .  [watch this space  ]

Until C-19 restrictions we could get an appt to see our GP or Nurwse within 24 hours, sometimes the same day.  I wonder if after the next promised let up of restrictions, if surgeries will ever consider going back to 'normal' 

Oh I hope CLKD and also hope you get an appointment sorted soon.

Ali x

[CLKD]

Yep.  I'm on a mission ...........         

[ElkWarning]

Here it's a phone appt to either offer treatment or determine whether you need a face to face. All prescriptions are sent to a nominated pharmacy so people aren't unnecessarily going in and out of the surgery. Right now, is hate to work in a 'customer facing' role, e.g. as a receptionist, it would be worrying going to work.