YEP.
12 months ago we sent cheques via Royal Mail to a nephew in Cardiff - to be signed for. It wasn't delivered so we cancelled it. 3 days later we sent repeat cheques, again to be signed for. It was signed for but not by the nephew - he lived with 7 others and no one had seen the envelope. Cheques have never been cashed. DH followed it through to the highest level but 'it has been signed for' there4 must have been delivered. We think the hobo on the bench drinking the cider signed it ........... Royal Mail weren't interested in the fact that it was a cheque. According to them the recipient has signed for it as his name was the 'signature' but it was obvious from the tracking slip .......... nope. Not our nephew!
Around the same time we had to send Power of Attorney documents to the Pension Office on Mum's behalf. Sent via Royal Mail, signed for at the Office. So far so good: however. Pension Office returned documents to DH to be signed for, but at an address in a village 5 miles AWAY - how's that for Breaches of Confidentiality and Data Protection? Fortunately after it was signed for the person realised upon opening the envelope, walked across to the PO in that village and sent it onwards - but the PO didn't put it recorded delivery!! Again, PO Counters, Royal Mail nor Pension Office could see that there was a breach of privacy nor of the Data Protection Act .........
Locals are always complaining at Hermes .......... leaving parcels in the council bin
but not putting a note through the door.
