Annie, I will moderate my language and say that is effing disgusting. Of course you need to complain to the practice manager but I doubt you want to get involved in a dispute, you just want the medication that you need. I hope you get them to see sense but if not, my advice is take control and buy it yourself - I remember we talked about this on my buying HRT in Spain thread.
This goes a long way to explaining why my 'Buying HRT in Spain' thread has had over 19,000 views as of now. My GP was also bloody useless and didn't know the first thing about HRT so I just walked to a pharmacy in Spain and bought HRT myself and I am very, very glad that I did, it was the right decision and unlike my alleged GP, I knew exactly what I was doing.
I know precisely what Daisydot means, some members say on here that you don't need to seek help privately, you can get what you need from your GP. You certainly could have fooled me. Time and Time again we have women on here who have had the most appalling and verging on negligent treatment from their GPs. Take Lisa1966 for example, she has been left in a terrible situation and was given a 12 day course of norethisterone from a GP who didn't have a clue about HRT. Many GPs seem just seem to google HRT and then take a wide guess and prescribe the first thing that comes into their heads or just prescribe the cheapest stuff.
As for NHS funding, I noticed on the news last night that Hunt is making noises about increasing NHS spending (£350M?) but I doubt much of it will go towards treating menopausal women.