Linsey my experience last week was very similar
I'd put a repeat in and as usual I wrote ‘ please order oestrogel NOT oestrodose'
When to pharmacy and they said they hadn't been given a prescription, I said while I'm here can I say again I don't want oestrodose anymore, they said it's docs fault and go to reception, so I did. Receptionist said it says in my notes NOT oestrodose. So they gave me the script to pop to pharmacy. Pharmacist brought both out and said tell us what you want and why you don't want the other, so I explained my symptoms come back on oestrodose then I said it makes me itchy, so they popped back to Drs to tell them. I wonder how next script will go