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Author Topic: Excellent service  (Read 4873 times)

bramble

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Excellent service
« on: March 13, 2017, 12:56:36 PM »

I had a new gas boiler fitted thursday/Friday last week and a radiator moved. When they were finished I was not too happy about the way they had fitted the flue and one of the pipes to the radiator was very wonky. Anyway, I emailed the firm on Saturday morning with photos. Got a phone call today at 0820h from the boss of the firm He came at 9am with a different much better flue brace and fixed the wonky pipe.
Excellent service, could not have asked for more. I am a happy camper. On with the painting now..........

Bramble
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Ju Ju

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Re: Excellent service
« Reply #1 on: March 13, 2017, 01:04:17 PM »

Good for you for speaking up. Enjoy decorating!
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CLKD

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  • changes can be scary, even when we want them
Re: Excellent service
« Reply #2 on: March 13, 2017, 02:16:18 PM »

 :thankyou: 4 the update.  Maybe a 'thank you' note to the Company is in order, though I would wait for a couple of weeks to make sure all is well ;-)
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