The Staff aren't taught to think or have compassion. We were taught never to talk about our private lives over the bed, even if the client was thought to be fading, 'cos hearing is the last sense to go. We were taught to treat patients like they were our relatives, therefore thinking about what would make them safe in a strange environment.
Will you be having words StellaJane? It may be that those 'at the top' are un-aware? and if so, this should be addressed. Might be worth having a word with the Ward Sister and ask her to write a note to the 'care' home, i.e. patient arrived with the very basics, that is, no dressing gown, blanket, toiletries …….